Privacy Policy — Springbom Pilates

Last Updated: September 28, 2025

Springbom Pilates (“Springbom,” “we,” “our,” “us”) is operated by Springbom, Co, a California S-Corporation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our studio, whether in person, online, or through integrated third-party platforms. By accessing or using our services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, date of birth, emergency contact information.
• Billing Information: payment details provided through third-party processors (Mindbody, Square, ClassPass, Wellhub). Springbom does not sell, store, or directly process full credit card numbers.
• Health and Safety Information: medical conditions or notes voluntarily disclosed to instructors for class safety.
• Usage Information: class reservations, attendance history, and cancellations.

2. How We Use Information

We use the collected information to:

• provide and manage class bookings, packages, and memberships,
• process payments and fees,
• communicate with you regarding schedules, policies, and promotions,
• ensure the safety of our clients and compliance with studio policies,
• maintain business records and comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. Information may be shared only as follows:

• Third-Party Platforms: Mindbody, Square, ClassPass, and Wellhub for scheduling, billing, and account management.
• Service Providers: vendors who support our operations (e.g., email or SMS providers).
• Legal Requirements: when required to comply with applicable law, regulation, or legal process.

4. Data Security

We implement reasonable safeguards to protect your information against unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure.

5. Your Rights

Depending on applicable law, you may have the right to:

• access, update, or correct your personal information,
• request deletion of your data (subject to legal and business requirements),
• opt out of promotional communications.

Requests may be submitted to team@springbompilates.com.

6. Children

Our services are not directed to individuals under the age of 16 without parental or guardian consent. Parents or guardians must sign waivers for minors who participate in classes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our services after updates constitutes acceptance of the revised Policy.

8. Contact Information

Springbom Pilates (operated by SPRINGBOM, CO)

Email: team@springbompilates.com

Phone: (213) 284-1910